Reset Forgotten Password

• Go to IronClad Family.
• Click Forgot Password? below the login fields.

• Enter your email address. Click on the Captcha and click Submit.

• You will get this popup.

• Look for an email from IronClad Family Titled: “IronClad Family: Forgot Password”
• Click on the reset password link provided.

• Please pay attention to this very important next step!  IronClad Family will present you with a drop down to select one of your recipient questions that you would have previously configured and expects you to enter the answer correctly. It can be any recipient and any question from the dropdown. This is an extra added step for security. 

• Enter the Recipient answer.
• Enter a new password, confirm the new password and confirm captcha. Click Submit.
• Login using your new password

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Related Articles:

• Changing Your Password
• Setting Up Your Account