Start Here: First 15 Minutes in iVaultx

Created by IronClad Family Support, Modified on Tue, Jan 13 at 5:10 PM by IronClad Family Support

This is the fastest path to being productive in iVaultx. Follow these steps in order. Do not skip the Sample Data step.


Step 1 (1 minute): Confirm whether you are in Sample Data Mode

  • Look at the top-left of the screen for a badge that says Sample Data Mode.
  • If you see it, the clients and opportunities in your account are examples, not real data.

What to do next:

  • If you want to explore the platform safely, keep sample data for now.
  • If you are ready to onboard real clients, clear sample data in Settings.


Step 2 (2 minutes): Open Help & Getting Started

  • In the top-right, click Help & Getting Started.
  • This opens the onboarding guide that links to the key first actions (Clients, Opportunities, Settings, and scheduling onboarding).

Important: After you click Help once, the Help button becomes less “attention-grabbing.” That is expected. It is still available anytime.


Step 3 (3 minutes): Decide whether to keep or clear Sample Data

If you are exploring:

  • Keep sample data for now.
  • Use the demo Clients and Opportunities to learn where things are.

If you are onboarding real clients now:

  • Go to SettingsSample Data Management
  • Uncheck Display sample clients, opportunities and tasks for demonstration purposes to remove demo data and start clean.
  • Make sure to click Save


Step 4 (5 minutes): Add your first real client

  • Go to Clients
  • Click + Add Client
  • Enter client information and save

Advisor best practice: start with 2–3 existing clients you know will engage. Early wins matter.


Step 5 (3 minutes): Add your first revenue opportunity

  • Go to Opportunities
  • Click + Add Opportunity
  • Add a clear title, link it to the client, and enter an estimated value

Advisor best practice: pick a consistent definition for “value” (fee estimate, commission estimate, or expected revenue) and use it consistently.


Step 6 (1 minute): Schedule your onboarding meeting (optional but recommended)

  • Open Help & Getting Started
  • Click Schedule Onboarding Meeting to book time with the team


Common issues

  • I don’t see Help & Getting Started: It may be disabled in SettingsHelp & Onboarding.
  • The welcome guide no longer appears on startup: You likely checked “Don’t show this on startup.” Re-enable it in Settings.
  • The Sample Data badge disappeared: Sample data has been cleared (expected).

Next articles

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article